Delight your guests. Inspire
Enhance the guest experience in every restaurant and hotel using FORM’s
easy-to-use mobile task management platform.
Digitize daily checks
Gain full visibility into each location’s operations—including franchise—with mobile SOPs, opening and closing checklists, line checks, and others.
Boost food & occupational safety
Protect your guests and reduce risk using state-of-the-art safety solutions like our bluetooth thermometer IoT integration to monitor food and equipment temperatures.
Manage location & equipment inspections
Ditch the paper and spreadsheets and move your inspections to mobile. Measure compliance in real-time with photo reporting and custom scorecarding.
Perform district & regional location audits
Drive consistency across every location with instant insights filtered by district, region, and manager.
Improve QA & QC processes
Track quality standards everywhere and automate corrective action with configurable email alerts, in-app notifications, and workflows.
Wendy’s serves up data collection and operational compliance with FORM OpX
See how The Wendy’s Company uses FORM OpX to ensure quality, safety, and consistency across its 6,500+ locations.
Bluetooth Thermometer IoT Integration
Make safety a
- Ensure accurate temperatures with digital capture using our Bluetooth thermometer IoT integration, and drive corrective action with intuitive workflows.
- Create mobile temperature tasks within FORM MarketX and send them to your frontline teams and food safety specialists.
- Use our restaurant compliance software to instantly view and analyze readings per location, time, and user, and configure automatic alerts and escalations for immediate resolution.
Send dynamic tasks to every team.
- Choose from 12 different task types, including temperature and photo, and use dynamic form logic to drive the right action from anywhere.
- Easily send tasks to the right team member in the right restaurant at the right time—every time, and get structured insights back upon completion.
- Configure push notifications and email alerts to instantly identify and resolve issues that arise in the field.
Capture in-store execution
- Assign photo tasks to your teams in every location and analyze live images of execution from wherever you are.
- Track on-site conditions in real-time and measure the elements that matter, from ingredients and equipment to marketing, menus, and POP materials.
- Leverage photo reporting to view and export results in JPG, PDF, Powerpoint, or shareable links for easy distribution.
Find what you need when you need it.
- Simplify restaurant and hotel operations and enhance guest experiences using digital SOPs that your teams can complete in our mobile app.
- Engage teams and reduce turnover by offering learning and development opportunities on the job.
- Streamline training and onboarding by sharing reference materials in PDF, Excel, JPG, video, or shareable links.
Alerts & Escalations
Make moves when it matters.
- Keep a close eye on operational compliance and food safety measures with automated alerts that signal when an issue is recorded.
- Use filter-based alerts to instantly notify the right person in the right location of the issue—and fix it before it affects your guests.
- Gather comprehensive analytics and insights to identify trends over time and exceed quality standards in every location.
See it all in action.
Planning for FMCG Sales and Distribution So, you want to drive sales on fast-moving consumer goods (FMCG). That’s great, but in order to bring your
Overnight, the world’s frontline workers in essential retail emerged as the heroes they are during the COVID-19 pandemic, while furloughed workers from other retail sectors
By partnering with FORM, a well-known QSR chain transitioned to fully electronic, customizable audits that saved $930,000 over the previous year. The data from the audits now feeds into a central Dashboard that provides rich insights into trends at a glance.