Category: Retail

Overnight, the world’s frontline workers in essential retail emerged as the heroes they are during the COVID-19 pandemic, while furloughed workers from other retail sectors joined the 30 million Americans who have filed for unemployment since mid-March. Adapting to conditions that are changing by the hour, retailers have met customers in new channels, wrestled with supply chain, […]

Digital transformation, consumer demands for convenience, and Gen Z buying power proliferation have created waves of disruption for retail. As automated technology like chatbots and blockchain permeate the industry, the demand for elevated shopping experiences and human interaction are requiring retailers to adapt and experiment with technology that allows them to thrive online and offline. […]

We’ve previously written about how the “Retail Apocalypse” is overblown in the media, but the recent numbers are hard to ignore. Even if what’s been dubbed “the end of retail as we know it” isn’t as bad as they say it is, retail performance is in decline. The number of US store closings in 2019 […]

Unless you’ve been avoiding the news for the better half of a decade, you’ve likely heard or read the words “Retail Apocalypse.”  To some extent, the media isn’t wrong to call the signs of a dramatic change in the market the end of retail as we know it. Households in the US spend 50% more […]