Learning in the Flow of Work

Engaging employees by offering learning experiences within the flow of their work day will create an environment that makes employees feel valued, empowered, and motivated, which will, in turn, make them healthier and more productive.

Corporate training and development philosophy has undergone a radical transformation in recent years. As the younger, tech-savvy generation of learners enters workplaces that require more hard skills, even at entry-level positions, organizations must adapt to the new paradigm for how to approach employee training, or they will struggle to attract and integrate talent. Worker retention is highly dependent upon the amount of training an employee receives, and technology has changed the way learners absorb information. 

In recent years, organizations have improved training and internal processes through digital learning and interactive platforms, focusing on collaboratively acquired skills and on-the-job “microlearning” applications. As Gen Z workers come into entry-level roles with more robust and tech-forward skills, higher expectations, powerful capabilities, and an eagerness to learn, companies need to find new ways to engage and cultivate relationships with employees that promote a learning environment.

Learning in the workflow – or acquiring knowledge in the act of performing a task – allows employees to learn more effectively and contributes to their overall engagement, sense of value, well-being, and productivity. By improving onboarding processes and materials, promoting development programs in the workplace, and effectively incentivizing employee performance, organizations can achieve measurable results that truly benefit the bottom line.

With GoSpotCheck by FORM, business leaders can use mobile learning platforms to improve the flow of communication and create transparency at all levels of the training process. A multitude of in-app learning solutions address specific training needs for employees, such as product knowledge, merchandising processes, and customer service skills. Reward programs like leaderboards, motivational “competitions,” and engaging “missions” provide incentivized, engagement-driven projects that connect workers to broader goals of the organization.

By cultivating a learning culture, inspiring better performance, and implementing more productive workflows, business leaders can help employees achieve personal fulfillment and satisfaction while also contributing to the financial health of their company.

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